Returns & Exchanges

At Staples Printing, we strive for perfection in every print, but if your order doesn't meet our quality standards, we offer a 30-day return policy for most custom products. Please review our process below to initiate a replacement or refund for your printed materials.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.

• 2.
  Submit Quality Documentation

  For custom print orders, please upload clear photos of the issue or defect to help our quality assurance team evaluate your claim.

• 3.
  Pack and Label

  Once approved, securely pack the items in their original packaging and attach the prepaid shipping label provided by our customer service team.

• 4.
  Refund or Reprint Processing

  After receiving your return, we will process your full refund to the original payment method or initiate a priority reprint of your order within 3-5 business days.